Privacy Policy

1. Introduction

At Blaze Pizza ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, order our products, or otherwise interact with Blaze Pizza.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website, use our app, or order our products.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

2.1 Personal Data

Personal data refers to information that identifies you personally, such as:

• Contact Information: Name, email address, postal address, phone number
• Account Information: Username, password, account preferences
• Order Information: Details about orders placed, delivery addresses, payment information
• Payment Details: Credit card information, billing address (note that complete payment card details are processed by our payment processors and not stored on our servers)
• Marketing Preferences: Your preferences for receiving marketing communications from us
• Customer Feedback: Reviews, survey responses, and other feedback you provide

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website or app. This information may include:

• IP address
• Browser type and version
• Device type and mobile device information
• Operating system
• Pages visited and time spent on those pages
• Unique device identifiers
• Referring website addresses
• Geographic location (with your permission)

2.3 Information from Third Parties

We may receive information about you from third parties including:

• Social media platforms when you interact with our social media accounts or use social login features
• Business partners, such as delivery service providers
• Marketing and analytics providers

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

3.1 To Provide and Maintain Our Services

• Process and fulfill your orders
• Create and manage your account
• Provide customer support
• Facilitate deliveries
• Process payments

3.2 To Improve Our Services

• Analyze usage patterns and trends
• Develop new products and services
• Enhance user experience
• Troubleshoot technical issues

3.3 For Marketing and Promotional Purposes

• Send promotional emails about new products, special offers, or other information we think you may find interesting
• Deliver personalized content and recommendations
• Administer rewards programs, contests, and promotions

3.4 For Legal and Security Purposes

• Comply with legal obligations
• Respond to legal requests and prevent harm
• Detect and prevent fraud and abuse
• Enforce our terms and conditions

4. Sharing Your Information

We may share your personal information with the following categories of third parties:

4.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Payment processors
• Delivery partners
• Cloud hosting providers
• Customer service providers
• Marketing and advertising partners
• Analytics providers

4.2 Business Partners

We may share information with business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information where required by law or if we believe disclosure is necessary to:

• Comply with a legal process, such as a court order, subpoena, or search warrant
• Protect our rights and property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users of our services or the public

4.4 Business Transfers

If Blaze Pizza is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Information

You have the right to request information about the personal data we hold about you.

6.2 Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

6.3 Erasure

You have the right to request that we erase your personal data, under certain conditions.

6.4 Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

6.5 Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6.6 Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6.7 Exercising Your Rights

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: